Privacy Policy

Introduction:

Real Home Consultant gives utmost priority to the protection of your personal information/data and therefore, this Privacy Policy has been drafted in order to explain how we collect, use and share information, that you may provide to us or/and collected by us, while you avail the service of our mobile application (hereinafter referred to as “App”) or website, more specifically Propcritics (hereinafter collectively referred to as “Propcritics”).

The purpose of this Privacy Policy is to explain the types of information we collect and how the information is processed, used or shared.

By accessing or using Propcritics, you understand and agree to the terms of this Privacy Policy and use of information as described herein.

Information Collection:

Information provided by you:

  • When you download or browse and create an account on Propcritics, you provide with some basic personal information such as your name, age, email address, location, social identity name.
  • When you subscribe to a paid service or make a purchase, we collect transaction related information such as your debit or credit card number or other financial information.
  • When you contact our customer care team, we collect the information you give us during the interaction. Such interaction may be monitored or recorded for training related purposes and to ensure a high quality of service.
  • Your chats with other users as well as the content you publish are also collated by us.
  • We may conduct surveys to obtain additional data about you in order to understand your needs and to improve our services to your satisfaction.

Information collected when you use our services:

  • When you use Propcritics, we collect additional information such as your device ID, device model/manufacturer and phone language. Such information is collected to ensure that Propcritics operates without any glitches on your device and any technical issues arising could be fixed.
  • Information on your wireless and mobile network connection, like your service provider and signal strength.
  • Your usage of Propcritics may be monitored via third party analytics tools in order to resolve any technical issues that may arise and improve the quality of the services rendered to you.

Information collected with your consent:

  • If the requisite permission has been granted by you, we can collect your precise geolocation. However, if the permission has not been granted, no such information shall be collected by us.

Information collected with your consent:

The primary purpose of utilisation of your information is to provide you with all the features, services and functions of Propcritics, to communicate with you, to complete a transaction or service as required by you and to provide a smooth, efficient and personalised experience.

We may use your information to analyse trends, to conduct research, to administer Propcritics, to learn about your usage patterns and other demographic information & usage behaviour to improve your experience of using Propcritics.

To provide a personalised content and to deliver better services, we may share your information with third party analytics. However, these third party companies shall not have any independent right to share your information. Be that as it may, Propcritics is not liable for any breach on behalf of the third part analytics.

Your basic information provided while registering with Propcritics - such as name, age, gender, email id, shall not be shared or sold by us to any third party except in accordance with this Privacy Policy.

We may periodically send promotional emails about our new products, special offers or other information which we think you may find interesting using the email address provided by you. We may also send you service-related announcements from time to time through Propcritics or directly to your email address.

We use a third party service for processing all financial transactions taking place in Propcritics. These third parties do not retain, share, store or use your information for any other purpose.

The information provided by you shall be disclosed as required by any law or by a court of law or by any enforcement ageny. Given the nature of the services provided by Propcritics, we reserve our right to disclose such information as necessary and as called upon to be disclosed in accordance with law.

Access to your information:

We will provide you with the means to ensure that your personal information is correct and updated.

Any change in the information that was provided by you while registering with Propcritics (for instance email id), could be accessed and updated by you.

When you delete your account, we will retain the information, provided by you and collected by us, for the time permissible by law. Aggregate or anonymous data collected through Propcritics, which may be used by us or shared with third parties in any manner will be retained by us even after you delete your account.

Cookies And Other Similar Data Collection Technologies

We use cookies, pixels, local storage and similar technologies to optimize your usage and performance on the Propcritics App & website. The idea is to improve your experience on the App. The data so collected may be used to remember the choices you make or to remember your preferences. We or our partners may use this information to deliver advertisements most relevant to you. We may use this information to understand, improve and research on our products to give you a better service and a wholesome experience.

Security:

We give utmost priority to your information and above all its protection. We provide physical, electronic and procedural safeguards to protect your information. For this purpose, the access to your information will be limited to our authorised employees only who need to know this information to operate, develop and provide better the services we offer.
Propcritics may contain links and references to other websites. Please be aware that this Privacy Policy does not govern to such third party websites. We cannot be responsible for the privacy policies and practices of any third party websites.

Changes to Privacy Policy:

We may modify or update this Privacy Policy from time to time in order to keep your information safe and provide the safeguards required. You are advised to peruse or review the Privacy Policy periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of Propcritics or any service after any modification to this Privacy Policy will constitute your acceptance of such modification.

Contact Us:

To understand more about our Privacy Policy, or to ask questions about our privacy practices, please contact us at contact@propcritics.com

Last updated: 1st Feb’ 2019